This Website Privacy Policy explains how Empower You Mental Health & Wellness collects, uses, protects, and shares information obtained through our public website. It applies to website visitors and online interactions. It is separate from our HIPAA Notice of Privacy Practices, which explains how protected health information (PHI) may be used and disclosed in connection with health care services.
We may collect information that you voluntarily provide through our website, including your name, email address, telephone number, mailing address, appointment or contact requests, and other information you choose to submit.
Our website and service providers may also automatically collect limited technical information, such as IP address, browser type, device information, referring pages, pages visited, and access times. This information may be used to operate, secure, maintain, and improve the website.
We may use information collected through the website to:
Information submitted through a patient portal, clinical intake process, or other system used to provide health care services may be protected by HIPAA and other privacy laws. Those practices are described in our separate Notice of Privacy Practices.
Please do not use general website contact forms, standard email, social media, or public website features for emergencies or urgent clinical concerns. For a medical or mental health emergency, call 911 or go to the nearest emergency department. You may also call or text 988 for crisis support.
If you opt in to receive text messages or emails from us, we may send service-related communications such as appointment confirmations and reminders, billing or account updates, lab or care-related notifications when appropriate, and other information related to services you have requested.
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve user experience. Your browser may allow you to limit or disable cookies; however, some website features may not function properly if cookies are disabled.
Our website may contain links to third-party websites or use third-party service providers for functions such as scheduling, website hosting, analytics, communications, or payment-related services. Their privacy practices may differ from ours. We encourage you to review the privacy policies of third-party websites you choose to visit.
When a third party handles PHI on our behalf and qualifies as a business associate under HIPAA, we require appropriate safeguards and agreements as required by law.
We do not sell or rent patient information or website contact lists. We may share information with service providers that perform functions on our behalf, when necessary to provide a requested service, when authorized by you, or when required or permitted by law. Service providers are expected to use information only for the services they provide to us and to protect it appropriately.
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. No website, electronic transmission, or storage system can be guaranteed to be completely secure.
Our public website is not intended to knowingly collect personal information directly from children without appropriate involvement of a parent or legal guardian. Health care services involving minors are handled in accordance with applicable law and our clinical privacy practices.
You may choose not to provide certain information through the website. You may also contact us to update information you previously submitted through a general website inquiry. Rights concerning medical records and PHI are addressed in our Notice of Privacy Practices.
We may update this Website Privacy Policy to reflect changes in our services, technology, legal requirements, or privacy practices. The current version will be posted on our website with its effective or revision date.
Empower You Mental Health & Wellness
Phone: (463) 999-9203
Email: info@empoweryouhealth.org
Carmel: 600 E Carmel Dr, Suite 117, Carmel, IN 46032
Indianapolis: 5210 Commerce Circle, Suite B, Indianapolis, IN 46237
Website: www.empoweryouhealth.org
For information about your health-information privacy rights, please review our separate Notice of Privacy Practices.